Artificial intelligence in retail is being applied in new ways across the entire product and service cycle—from assembly to post-sale customer service interactions, but retail players need answers to important questions.

Published by Joan Carbonell

Innovation today is a must for every company. But to manage innovation is not an easy task: it requires to boost creativity, leverage uncertainty, motivate teams, fight skeptics and always be prepared to fail and get back up. Joan Carbonell helps companies of all sizes to generate ideas, turn them into growth initiatives, keep the entire team motivated and continuously adapt plans as results are achieved. Joan also guides professionals on their way to become passionate innovation leaders.